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About Us

2SeeTV are dedicated to your satisfaction. If you have any suggestions or comments please email us at sales01@2seetv.co.uk.

This web site is owned and operated by 2SEETV Ltd who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
2SEETV Ltd
The Ironworks Warton Rd Carnforth Lancashire LA5 9EX United Kingdom
Phone: 01524239903
Fax:
Email: sales01 [at] 2seetv [dot] co [dot] uk
VAT Registration Number 828396292


Company number: <4891536>

Making A Purchase

Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. To make a credit card payment you are are transfered to a HSBC secure server. 2SeeTV does not see the credit card number or the tranaction details, only the invoice and delivery address.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.

If you prefer you can pay by cheque. Print the order page and send it with a cheque to 2SEETV Ltd. The Ironworks, Warton Road, Carnforth, Lancashire, FY5 4FD. The cheque should be made payable to 2SEETV Ltd.

Shipping And Handling

2SeeTV offer free shipping within the UK mainland on all orders over £95 in value (exVAT). Orders valued at £10 - £94.99 are charged at £6.50, those under £10 at £5.00. Please note many of the products are only certified to work in the UK. Other versions are available but we recommend you email us with your requirements.
We can ship goods worldwide, please contact our sales office for a quote on shipping charges.

Delivery Schedule

We aim to get the goods to you within 3 business days. Most orders are sent Next Day Delvery, smaller items are sent by Royal Mail. You will be notified by email if the delivery is expected to be much longer, with an option to cancel the order if you prefer not to wait.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.

Credit Card Security

Credit card numbers are not seen or stored by 2SEETV Ltd. All credit card transactions are handled by HSBCs secure servers.

Guarantee

We guarantee your satisfaction. All of our products, unless otherwise stated, come with a 1 year guarantee.
If a product appears to be faulty please contact us immediately by emailing us with a brief description of the fault.
After the faulty goods have been received by 2SEETV a replacement or repair will be dispatched.
When returning goods over £20 in value we advise you to insure against loss or damage in transit. We will not credit goods that are subsequently lost or damaged. The cost of this service is minimal and is payable at the Post Office at the time of posting.

We cannot refund postal charges on returned goods.
Any alterations or modifications to a product will void the guarantee. This includes cutting of moulded-on plugs and connectors.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01524239903 (International +44 01524239903) or fax us on or write to us at The Ironworks Warton Rd Carnforth Lancashire LA5 9EX United Kingdom

Privacy Policy

2SEETV Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

We hope you are satisfied with your purchase from us. However, if you are not entirely happy with your purchase, all of our products can be returned within a 14 day period of receipt of the goods. Simply return the item unused and undamaged in its original packing for a full refund. Additionally, all 2SeeTV products are guaranteed against manufacturing defects for 12 months (unless otherwise stated in the product description).

When goods are returned under the 14 day returns policy we will refund the purchase price of the goods, but not the postage and packaging. Any additional costs incurred by us will not be refunded and a restocking charge may apply.

Goods damaged in transit should be notified to us within 24 hours to enable us to make a claim on your behalf to the carrier.

When returning goods over £20 in value we advise you to insure against loss or damage in transit. We will not credit goods that are subsequently lost or damaged. The cost of this service is minimal and is payable at the Post Office at the time of posting.

The guarantees provided by 2SeeTV Ltd are additional to, and do not affect, your statutory rights as a customer.

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